Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide available on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
What materials do you use in your garments?
Dogtra is committed to quality. We use a blend of premium natural fibers and high-performance synthetics, all detailed in the 'Fabric & Care' section of each item.
How should I care for my Dogtra apparel?
To maintain the longevity of your clothes, we recommend following the specific care label instructions. Generally, cold washes and air drying are preferred.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.